Q1. What are Body Craft USA's hours of operation?

A1. Body Craft USA's normal hours of operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

Q2. I work during your regular hours of operation. Can I drop off my automobile in the late evening or early morning?

A2. We will try to accommodate your schedule to the best of our abilities; if notified in advance it is possible to arrange for someone to meet you after hours or arrange for early morning drop offs.

Q3. My vehicle won't start and I can't get it to Body Craft USA. Will you be able to arrange for a flatbed to pick it up? and will there be any cost for the service?

A3. Body Craft USA is able to arrange for first class flatbed services and transport your vehicle to our repair shop. Even though Body Craft USA is located in Fort Lauderdale, we are able to bring your car from any location within Florida; if your vehicle is located outside of this area please feel free to contact us, we'll do whatever we can to assist you. The towing company will ensure your car is transported with as much care as possible. There will be a fee for the transportation, however most insurance companies will cover the charge.

Q4. Does Body Craft USA give free estimates on the repairs of vehicles?

A4. Body Craft USA offers free estimates by appointment only. Feel free to call us directly for more information. (954) 761-7264

Q5. If I decide to wait for the work to my vehicle to be completed, do you offer an area where I may wait?

A5. If the repair time is an hour or less; we would be glad to have you wait in our comfortable main office.

Q6. How long will it take for Body Craft USA to repair my vehicle?

A6. We try our best to get the vehicles done in a timely fashion, but will not compromise the quality of the repairs and the reputation of our shop by rushing the repair process. Also please do keep in mind that there may be some delay on the receiving of parts, as well as insurance re-inspections. When you get your car back you will forget the accident ever happened.

Q7. If my automobile needs parts, can you order them for me?

A7. Yes. Body Craft USA can order parts for you, but require a deposit.

Q8. Will I have to schedule an appointment to drop my vehicle off for repairs or may I just walk in?

A8. It is preferable that you schedule an appointment in our office; that may be done at the time that we provide you with the estimate for the work or you may call us during our business hours. However, we will try to accommodate walk-in's if our schedule allows it.

Q9. Will my vehicle be held within a secure area?

A9. Yes, if you have your vehicle here before 5:00 p.m. we can secure it within our facility or our secured, locked gates.

Q10. Does Body Craft USA work on domestic vehicles?

A10. Yes. Even though Body Craft USA specializes in all Exotic, European makes and models including Mercedes Benz, BMW, Bentley, Rolls-Royce, Ferrari, Maserati, Porsche and Lamborghini. We work on late model foreign, and domestic vehicles.